Privacy Policy
Last updated: February 2026
1. Information We Collect
When you book an appointment or contact us, we may collect personal information such as your name, phone number, and email address. We may also collect information you voluntarily provide through our contact forms or booking platform (Booksy).
2. How We Use Your Information
We use the information we collect to:
- Confirm and manage appointments
- Respond to inquiries and provide customer service
- Send appointment reminders or follow-up communications
- Improve our services and website experience
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. Your information may be shared with trusted service providers (such as Booksy) solely to facilitate appointment booking. These providers are obligated to keep your information confidential.
4. Third-Party Services
Our website may link to or integrate with third-party platforms such as Booksy for appointment scheduling and Google Maps for location services. Please review the privacy policies of these platforms, as we are not responsible for their data practices.
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to request access to, correction of, or deletion of your personal information at any time. To make such a request, please contact us directly at the information below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of the revised policy.
8. Advertising & Analytics
Vale District uses third-party advertising and analytics services, including Google Ads and Google Analytics, to promote our services and measure performance.
These services may use cookies, tracking pixels, and similar technologies to collect information about your interactions with our website and advertisements. This may include:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the site
- Actions taken on advertisements
This information is used to improve advertising performance and provide relevant marketing. You can opt out of personalized advertising by visiting Google Ads Settings.
9. Lead Form & Data Collection
If you submit your information through a Google Lead Form, website form, or advertisement, we collect the information you voluntarily provide, such as:
- Name
- Email address
- Phone number
This information is used solely to contact you regarding appointments, services, promotions, or related inquiries. We do not sell or share your personal information with unaffiliated third parties for marketing purposes.
10. Call Tracking
If you contact us through a call-based advertisement, your call information may be processed through Google's call reporting system for the purpose of measuring advertising performance.
11. Text Message (SMS) Communication
If you provide your phone number, you consent to receive communications regarding appointments, services, and promotions. Message and data rates may apply. You may opt out at any time by replying STOP.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Vale District
1021 Bullard Court, Raleigh, NC 27615
Phone: (919) 761-0707
